Refund & cancellation policy

Last updated: 2026-10-03

1. Free trial

Try Tamam free without a card before paying anything, to make sure it fits your work.

2. Cancelling the subscription

You can stop renewal at any time, and the service stays active until the end of the paid period.
After the period ends the account becomes read-only, and we don’t delete your data suddenly.

3. Refunds

If you paid for the first time and didn’t actually use the service, you can request a full refund within 7 days of payment.
Subscription renewals aren’t refundable after the new period starts, so cancel renewal before its date.
If you were charged twice or due to a technical error on our side, we refund it in full.
If the service was down for a long time in a way that affected you, contact us and we’ll consider compensation with extra time or a partial refund.

4. How to request & timing

Send your request via contact us with the agency name and payment reference. We review the request and reply within a few business days, and refunds are made through the original payment method when possible (it may take time to appear depending on the bank or wallet).

5. Upgrading & changing plans

When upgrading mid-period we show you the difference before payment. Downgrades take effect from the start of the next period.

Contact us

For any question or request about your data or subscription Talk to us at 01125770202.